Privacy Policy | AquaPrime Pool Solutions | Boca Raton, FL

Privacy Policy

Last updated: June 2025

Who we are

AquaPrime Pool Solutions is a family-owned pool maintenance company serving South Florida. This privacy policy describes how we collect, use and protect the information you share with us through this website.

What information we collect

When you submit a form on this website, we collect the information you provide directly: your name, phone number, email address, and property ZIP code. We may also collect the service you are interested in and how you heard about us if you choose to share those.

We also collect standard browser and analytics data automatically when you visit: the pages you view, the device and browser type you use, your approximate location based on IP address, and how you arrived at the site (for example, from a search engine or an advertisement). This data is collected through analytics tools and does not identify you personally.

How we use your information

We use the information you submit to follow up on your service request, schedule appointments, and communicate about your pool service. This includes phone calls, emails, and — where you have consented — SMS text messages.

We use analytics data to understand how visitors use this website and to improve it. We may use information about how you arrived at the site to measure the performance of our advertising.

We do not sell your personal information to third parties. We do not share your information with companies outside of AquaPrime Pool Solutions except where required to provide the services you requested or where required by law.

SMS consent and communications

By submitting a form on this website, you consent to receive SMS text messages from AquaPrime Pool Solutions at the phone number you provide. These messages may include appointment reminders, follow-up on your service request, and service updates. Message and data rates may apply. Message frequency varies.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages. For help, reply HELP to any message or contact us at contact@aquaprimepools.com.

Third-party services

We use third-party analytics services to understand site usage. These services may use cookies and similar technologies to collect information about your use of this website. We may also use advertising pixels from platforms such as Google and Meta to measure the performance of advertising campaigns. These services operate under their own privacy policies, which we encourage you to review.

Your rights and choices

You may request that we delete the personal information we hold about you by contacting us at contact@aquaprimepools.com. We will respond to deletion requests within a reasonable time.

You may opt out of SMS communications at any time by replying STOP to any SMS from us. You may opt out of marketing emails by following the unsubscribe link in any email or by contacting us directly.

Data security

We take reasonable steps to protect the information you submit from unauthorized access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects the most recent update. Continued use of this website after a change constitutes acceptance of the updated policy.

Contact

Questions about this policy can be directed to contact@aquaprimepools.com or by calling (561) 340-9324.